Privacy Policy

Effective Date: June 19, 2026

Crewcraft Co. (“Crewcraft,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, quote request forms, chat widget, phone calls, text messages, and related services.

Information We Collect

We may collect the following information when you contact us, request a quote, submit a form, use our chat widget, call us, text us, or interact with our website:

  • Name

  • Business name

  • Email address

  • Phone number

  • Project details or service request information

  • Website usage information, such as pages visited or form submissions

  • Communication history, including messages, calls, emails, or chat conversations

How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and service inquiries

  • Communicate about projects, orders, estimates, scheduling, and follow-up

  • Provide customer support

  • Send non-marketing service-related messages

  • Send marketing or promotional messages only if you have given consent

  • Improve our website, services, communication, and customer experience

  • Maintain business records and comply with applicable obligations

Text Messages and SMS Consent

By submitting your phone number and checking the applicable consent box, you agree to receive text messages from Crewcraft Company related to your quote request, order, project updates, service inquiry, or customer support.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of future text messages or reply HELP for assistance.

Marketing or promotional text messages will only be sent if you have provided consent to receive them.

No Sharing of Mobile Opt-In Information

Mobile information, text messaging opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.

How We Share Information

We do not sell your personal information.

We may share limited information with trusted service providers only when needed to operate our business, such as website hosting, email delivery, customer relationship management, phone, SMS, or automation tools. These providers are used to help us deliver services, respond to inquiries, manage communications, or operate our website.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, property, customers, or business.

Cookies and Website Tracking

Our website may use cookies, analytics tools, pixels, or similar technologies to understand website traffic, improve the user experience, and support business operations.

You may adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

Data Security

We take reasonable steps to protect the information we collect from unauthorized access, misuse, loss, or disclosure. However, no website, system, or method of transmission is completely secure.

Data Retention

We keep information for as long as needed to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and operate our business.

Your Choices

You may contact us to request that we update, correct, or delete your information, subject to any legal or business recordkeeping requirements.

You may opt out of text messages by replying STOP.

You may opt out of marketing emails by using the unsubscribe link if one is provided, or by contacting us directly.

Children’s Privacy

Our services are intended for business owners and adults. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Crewcraft Co.
Website: https://crewcraftco.com
Email: info@crewcraftco.com
Phone: 832-979-7780